You can access your Help Center themes from the Themes page. You can access options for managing the theme by clicking the menu on the theme or you can open a theme to edit the branding, code, or assets.

You can change the look-and-feel of the Help Center using theme setting controls including color pickers and font choosers.

You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you are comfortable working with page code, you can dig into the HTML, CSS, and Javascript to customize your theme.

Guide managers can create new articles and edit all existing articles in the knowledge base. Agents who are not Guide managers can create and edit articles if they have management permissions.