Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.zenplates.co (the “Site”).

How we collect information

When you visit the Site, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the pages or products viewed, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Google Analytics is used to track how you arrived on the Site and how you might be spending your time while on the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, email address, and phone number. We refer to this information as “Order Information.” Any payment information you enter, including credit card numbers and PayPal account information, is not stored on the Site but directed to a third-party system (Gumroad).

When we refer to “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How we use information

We use the Order Information we collect generally to fulfill any orders placed through the Site, including processing your payment information and providing you with invoices and order confirmations. Additionally, we use this Order Information to communicate with you; screen our orders for potential risk or fraud; and, when in line with the preferences you’ve shared with us, provide you with information or promotional offers relating to our products and services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

How we share information

We share your Personal Information with the following third parties to help us conduct our business and support our customers as described above.

We use Gumroad to process payments in our online store. You can read more about how Gumroad uses your Personal Information at https://gumroad.com/privacy.

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information at google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics at tools.google.com/dlpage/gaoptout.

We use MailChimp for email marketing and to maintain our customer lists. You can read more about how MailChimp use your Personal Information at mailchimp.com/legal/privacy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

“Do not track”

Please note that we do not alter the Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Protecting your rights

If you are a European resident, you have the right to access any personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via one of the methods described below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the U.S.

Changes to this policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@zenplates.co.