Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.zenplates.co (the “Site”).

How we collect information

When you visit the Site, we collect certain information about your device, including information about your web browser, IP address and time zone. Additionally, as you browse the Site, we collect information about the pages or products viewed, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

Google Analytics is used to track how you arrived on the Site and how you might be spending your time while on the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information, including your name and email address. We refer to this information as “Order Information.” Any payment information you enter, including credit card numbers, is not stored on the Site but directed to a third-party system (Lemon Squeezy).

When we refer to “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How we use information

We use the Order Information we collect generally to fulfill any orders placed through the Site, including processing your payment information and providing you with invoices and order confirmations. Additionally, we use this Order Information to communicate with you; screen our orders for potential risk or fraud; and, when in line with the preferences you’ve shared with us, provide you with information or promotional offers relating to our products and services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with the following third parties to help us conduct our business and support our customers as described above.

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information at google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics at tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Protecting your rights

If you are a European resident, you have the right to access any personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via one of the methods described below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Your information will only be processed by authorized employees of Zenplates to conduct legitimate business activities. Your information will not be transferred outside the company or to other geographies.

Changes to this policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

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