For solutions as unique as your company
Our team are experts in design, development and CX. We can customize an existing Zendesk Guide theme or build a new one to meet your exact requirements.
Which option is right for me?
Branding is limited to color, font, image and icon changes and updates to the header and footer. More complex design or functional changes can be addressed as part of customization.
What do you need to begin?
The most important thing we need is an accurate description of your requirements. We will help translate those into a set of deliverables that both parties can agree upon.
How much will it cost?
Branding starts at $249 whereas the total cost of customization work will depend on what needs to be done. The more information you can provide about what you're trying to achieve, the better.
What approach do you take?
We like to work collaboratively with customers and can adapt to any delivery style. We typically take an iterative approach that gives you ample opportunity to review changes and provide feedback.
Do you customize third-party code?
We prefer that all customization and custom development work be based on our products. We may make exceptions, particularly for quality open-source libraries.
How long does it take?
Although the duration of the work will depend on the scope and our availability, we typically complete projects within a week. The timeline and responsibilities, for both parties, will be agreed upon during the scoping phase.