For solutions as unique as your company

Our team are experts in design, development and CX. We can customize an existing Zendesk Guide theme or build a new one to meet your exact requirements.

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Branding

Found a theme that’s almost perfect but need help getting it to match your company brand? We'll ensure that you go-live with a fully branded, beautiful help center.

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Customization

Need something truly unique but don't know where to begin? We can help you create a self-service masterpiece perfectly suited to your brand and customers.

Let's work together

Branding involves making changes to one of our existing Zendesk Guide themes to align it with your company brand.

Our Branding Service costs $249 and includes:

  • Updating colors
  • Changing images and icons
  • Applying custom fonts and content elements

We can also update the header and footer of your theme to match those of your website or designs for an additional $99.

Customization can range from simple layout changes to building an entirely new Zendesk Guide theme. We can also help build new and exciting functionality specific to your industry or use case.

Please provide as much information as you can about what you're trying to achieve and any inspirational website examples that you may have gathered so that we can provide you with a quote.

Our core strengths are:

  • Zendesk Guide and Gather page design
  • HTML, CSS and JavaScript development
  • Zendesk app and integration development
  • Sourcing or creating imagery, including icons and banner images

Not sure where to start? and we'll get you started on the right path.

Which option is right for me?

Branding is limited to color, font, image and icon changes and updates to the header and footer. More complex design or functional changes can be addressed as part of customization.

What do you need to begin?

The most important thing we need is an accurate description of your requirements. We will help translate those into a set of deliverables that both parties can agree upon.

How much will it cost?

Our Branding Service costs $249, whereas the total cost of customization work will depend on what needs to be done. The more information you can provide about what you're trying to achieve, the better.

What approach do you take?

We like to work collaboratively with customers and can adapt to any delivery style. We typically take an iterative approach that gives you ample opportunity to review changes and provide feedback.

Do you customize third-party code?

We prefer that all customization and custom development work be based on our products. We may make exceptions, particularly for quality open-source libraries.

How long does it take?

Although the duration of the work will depend on the scope and our availability, we typically complete projects within a week. The timeline and responsibilities, for both parties, will be agreed upon during the scoping phase.